Privacy policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Nature’s Own Wonders.

Personal Information We Collect

When you visit the site, we automatically collect certain information about your device, including:

  • Web browser
  • IP address
  • Time zone
  • Cookies installed on your device

We also collect information about how you interact with the site, including:

  • Pages viewed
  • Products viewed
  • Referring websites or search terms
  • How you interact with the site

When you make a purchase or attempt to make a purchase, we collect:

  • Name
  • Billing and shipping address
  • Payment information (processed securely via third-party providers)
  • Email address
  • Phone number

How We Use Your Information

We use the information we collect to:

  • Process and fulfil your orders
  • Communicate with you
  • Screen orders for potential risk or fraud
  • Provide customer support
  • Improve and optimise our website
  • Send updates, promotions, or marketing communications (if you opt in)

Sharing Your Information

We share your personal information with trusted third parties to help us operate our business, including:

  • Shopify (our ecommerce platform)
  • Payment providers (such as Stripe or Shopify Payments)
  • Shipping and logistics providers

We may also share your information if required to comply with laws or legal requests.

Cookies

We use cookies to improve your browsing experience and provide personalised content.

You can choose to disable cookies through your browser settings, however this may affect how the site functions.

Data Retention

We retain your order information for our records unless and until you ask us to delete this information.

Your Rights

If you are an Australian resident, you have the right to:

  • Access personal information we hold about you
  • Request corrections to your information
  • Request deletion of your data

To exercise these rights, please contact us using the details below.

Marketing Communications

If you opt in to receive marketing emails, you may unsubscribe at any time using the link provided in those emails.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal reasons.

Contact Us

For more information about our privacy practices, or if you have questions, please contact us at via our contact form.
 
Business Name: Nature’s Own Wonders